Common Questions

• I am having trouble checking out. What should I do?

  Sometimes technology just doesn’t do what you need it to. Head on over to the Contact Us page and we’ll be happy to take your order over the phone.

• I can’t log into my account. What should I do?

  If you’re having trouble logging into your account, it’s possible you haven’t made one yet. Follow the steps in the How Do I Make My Account? section of the FAQ. If you’re still having trouble, please contact Customer Service.

• I entered the wrong shipping / billing address, what do I do?

  Shipping Address: If you’ve entered the wrong shipping address, it can be updated in your account. Should you need a more immediate fix, contact Customer Service via email or contact form. Billing Address: Unfortunately, we don’t have any way to change your billing address as all your billing in...

• What payment methods do you accept?

  Currently, we accept Visa, MasterCard, American Express, Shop Pay, Google Pay, and PayPal.